Privacy Policy

1. Introduction

Parfocal Media, LLC ("we," "our," "us," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (parfocalmedia.com) and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

Information You Provide Directly

Contact Form Information: When you submit our contact form, we collect:

• Name
• Email address
• Company name
• Phone number (optional)
• Industry
• Service type interest
• Project details

Email Communications: If you email us directly, we collect your email address and the content of your message.

Phone Communications: If you call us, we may keep records of the conversation and your phone number.

Information Collected Automatically

Website Analytics: We use Google Analytics to understand how visitors use our website. This includes:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website
• Geographic location (city/country level)

Cookies: Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us recognize you and remember your preferences.

Log Files: Our web server automatically logs:

• IP address
• Browser type
• Pages accessed
• Time and date of access
• Referring URL

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Responding to your inquiries
• Creating project proposals and quotes
• Scheduling consultations and production dates
• Delivering video and photography services
• Sending project updates and deliverables

Communication

• Sending you emails about your project
• Following up on inquiries
• Providing customer support
• Sending newsletters or promotional materials (only if you opt-in)

Website Improvement

• Analyzing website traffic and user behavior
• Improving website functionality and user experience
• Identifying technical issues
• Understanding which services are most popular

Legal Compliance

• Complying with legal obligations
• Protecting against fraud or illegal activity
• Enforcing our Terms of Service
• Resolving disputes

Marketing

• Creating marketing campaigns (only with your consent)
• Displaying targeted ads (if applicable)
• Improving our services based on feedback

4. How We Share Your Information

We do NOT sell your personal information to third parties.

We May Share Information With:

Service Providers: We may share information with third-party service providers who help us operate our website and deliver services, including:

• Email service providers
• Payment processors
• Web hosting providers
• Analytics providers (Google Analytics)
• Cloud storage providers

Legal Requirements: We may disclose information if required by law, court order, or government request.

Business Transfers: If Parfocal Media is acquired or merged, your information may be transferred as part of that transaction.

Your Consent: We may share information with your explicit consent for specific purposes.

5. Third-Party Services

Google Analytics

We use Google Analytics to track website traffic and user behavior. Google may collect and process data about your visit. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Email Service Providers

If you subscribe to our newsletter or communications, your email address is stored with our email service provider. You can unsubscribe at any time by clicking the unsubscribe link in any email.

Payment Processors

If you make a payment, your payment information is processed by a third-party payment processor. We do not store credit card information on our servers.

Social Media

If you interact with us on social media (Facebook, Instagram), those platforms may collect information about your interaction.

6. Cookies and Tracking

What Are Cookies?

Cookies are small text files stored on your device that help websites recognize you and remember your preferences.

Types of Cookies We Use:

• Essential Cookies - Required for website functionality
• Analytics Cookies - Help us understand how you use our website
• Marketing Cookies - Used to display targeted ads (if applicable)

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• Block all cookies
• Allow only certain cookies
• Delete cookies when you close your browser

Note: Disabling cookies may affect website functionality.

7. Data Security

We take data security seriously and implement reasonable measures to protect your information, including:

• Secure Connections - Our website uses SSL encryption (HTTPS) to protect data in transit
• Access Controls - Only authorized personnel have access to personal information
• Regular Updates - We maintain and update our security systems
• Confidentiality Agreements - Our team members are bound by confidentiality agreements

However, no security system is completely secure. We cannot guarantee absolute protection of your information. You use our website and services at your own risk.

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Specific retention periods:

• Contact form inquiries: Retained for 2 years or until project is complete
• Project files: Retained for 7 years (for legal and tax purposes)
• Email communications: Retained for 1 year unless part of a project
• Analytics data: Retained by Google Analytics per their standard policy

You may request deletion of your information at any time (see Section 10: Your Privacy Rights).

9. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

If you are a parent or guardian and believe your child has provided information to us, please contact us immediately at info@parfocalmedia.com.

10. Your Privacy Rights

Depending on your location, you may have the following rights:

California Residents (CCPA)

You have the right to:

• Know what personal information we collect
• Know whether your information is sold or disclosed
• Delete your personal information
• Opt-out of the sale of your information
• Non-discrimination for exercising your rights

To exercise these rights, contact us at info@parfocalmedia.com with "CCPA Request" in the subject line.

European Residents (GDPR)

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information (right to be forgotten)
• Restrict processing of your information
• Data portability (receive your data in a portable format)
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at info@parfocalmedia.com with "GDPR Request" in the subject line.

All Residents

You have the right to:

• Opt-out of marketing communications by clicking "unsubscribe" in any email
• Request a copy of your personal information
• Request deletion of your information
• Contact us with privacy concerns

11. Links to Third-Party Websites

Our website may contain links to third-party websites (social media, partner sites, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

12. Do Not Track Signals

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing Do Not Track signals. Our website does not respond to Do Not Track signals, but you can disable cookies and tracking through your browser settings.

13. Contact Information and Requests

If you have questions about this Privacy Policy, want to access your information, or wish to exercise your privacy rights, please contact us:

Parfocal Media, LLC Email: info@parfocalmedia.com Phone: (405) 509-9114 Website: parfocalmedia.com

We will respond to your request within 30 days.

14. Changes to This Privacy Policy

Parfocal Media, LLC reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. We encourage you to review this policy periodically to stay informed about how we protect your information.

If we make material changes to this policy, we will notify you by email or by posting a notice on our website.

15. Compliance with Laws

This Privacy Policy complies with:

• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR)
• Children's Online Privacy Protection Act (COPPA)
• Other applicable privacy laws

Last Updated: October 20, 2025